66bet's Privacy Policy

66bet is a safe and reliable online gaming platform serving players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how 66bet collects, uses, discloses, and protects your personal information.

This policy applies to our website, mobile interface, and any services provided by 66bet. It comes into effect when you register an account with 66bet, use our services, or contact us.

We commit that your information will never be sold to third parties. We collect only the information necessary to provide our services, and we do not use that information beyond the purposes described in this policy.

66bet may collect information about you in various ways. Below is a detailed description of the information collected:

2.1 Information You Provide Directly

When you provide information to us directly, we collect the following:

• Name, username, and password
• Email address and contact details
• Date of birth (for age verification — only users aged 21 and above may open an account)
• Government-issued ID details for identity verification
• bKash, Nagad, Rocket, or Upay number (for payment processing)
• Any messages or complaints you submit to customer support

2.2 Automatically Collected Information

When you use 66bet, our system automatically records certain technical information:

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Activity logs on the platform — which pages you visited and how long you spent on them
• Gaming history and betting activity
• Information related to the time and location of logins
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, for identity verification or fraud prevention purposes, we may receive limited information from trusted identity verification providers. Such information is always received in compliance with applicable law and used only for the necessary purposes.

66bet uses the information collected about you for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To operate gaming services, betting options, and the live casino experience without interruption.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer support: To respond to your questions, complaints, and support requests.
• Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and ensure account protection.
• Responsible gaming: To identify problematic gaming behavior and provide support to users.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To enhance platform functionality and user experience.
• Communication: To notify you of important service updates or changes.

66bet may share your information with third parties in certain circumstances. However, this process is always limited, controlled, and subject to this policy.

4.1 Service Provider Partners

We work with trusted technology and service providers — such as payment processors, identity verifiers, and cybersecurity providers. These partners receive only the information necessary to deliver specific services and may not use that information for any other purpose.

4.2 Game Providers

Pragmatic Play, Evolution Gaming, Spribe, and other game providers may receive limited technical information to operate their games. This information is used solely for managing game sessions.

4.3 Legal Obligations

We may be required to disclose necessary information in response to court orders, legal proceedings, or valid requests from government authorities. Any such disclosure will always be minimal and in accordance with applicable law.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. In such cases, we will notify users in advance and the new party will ensure equivalent protections under this policy.

66bet adopts industry-standard technical and organizational security measures to keep your personal information secure.

• SSL Encryption: Our entire platform is protected by SSL/TLS encryption, keeping your data transmission secure.
• Access controls: Only authorized personnel may access user information, and only for legitimate reasons.
• Data encryption: Sensitive information such as payment details is stored in encrypted form.
• Regular security reviews: Our security measures are regularly assessed and updated.
• Data breach procedures: In the event of a data breach, affected users will be notified in a timely manner in accordance with applicable law.

Please note, however, that no method of transmitting information over the internet or storing it electronically is completely secure. We provide protection to the best of our ability, but we cannot guarantee absolute security.

66bet uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform. Without these cookies, the site will not work properly.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Used to analyze and improve the performance of our platform.
• Security cookies: Used for fraud detection and account protection.

6.2 Cookie Controls

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect platform functionality.

66bet retains your personal information only for as long as necessary or legally required.

• For active accounts: Information is retained for as long as the account remains active.
• After account closure: Certain information may be retained for as long as needed to meet regulatory and legal requirements.
• Transaction records: Information related to financial records is generally retained for a longer period.
• When no longer needed: Once the purpose has been fulfilled, information is securely deleted or anonymized.

As a 66bet user, you have the following rights regarding your own information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances, although this may not be possible where legal obligations exist.
• Right to object: The right to object to the processing of your information for specific purposes.
• Data portability: The right to receive a copy of your own information in a structured format.
• Right to object to automated decisions: The right to request human review of decisions made through fully automated processes.

To exercise these rights or to make any request regarding your information, please contact our customer support team.

66bet is intended only for those aged 21 and above. We do not knowingly collect any information from minors.

We verify date of birth at the time of account registration. If we become aware that a person under the age of 21 is using our platform, we will immediately close that account and delete the information collected.

If you believe a minor is using our platform, please notify our customer support team immediately.

66bet may review and update this privacy policy from time to time. Changes to this policy may be necessary due to the nature of the service, changes in applicable law, or technological developments.

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continued use of the platform after changes have been made means you have accepted the revised policy.

The latest version of this policy will always be available on our website. The "Last updated" date at the top of the page will tell you when the policy was most recently changed.

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us. The 66bet customer support team is available 24 hours a day, 7 days a week.

We take all your requests seriously and aim to respond promptly.